Privacy Policy

Information about the protection of your personal data

Last updated: January 2025

1. Data Controller

Data controller for this website: Türkiye BioHealth, Gökhan Karahan, Fidan Sokak No: 50, Mustafa Kemal Paşa Mahallesi, Avcılar / Istanbul, Turkey. Email: info@turkiye-biohealth.org.

Note: The controller is based in Turkey. The GDPR is not directly applicable, but we follow its principles.

Note on Domain Registration

This domain was registered on behalf of the controller. The domain registrant is not the operator or data protection controller of this website.

2. Hosting and Technical Provision

This website is hosted on external servers that may be located in the USA or other countries.

When visiting, technical data is automatically collected (IP address, browser type, access time).

3. Collection and Storage of Personal Data

a) When visiting the website

Your browser automatically sends information:

IP address
Date and time of access
Name and URL of the accessed file
Referrer URL
Browser and operating system

b) When using our contact form

We collect: name, email address, phone number, desired treatment and your message.

c) When contacting via WhatsApp or email

Your details including contact data and medical documents are stored for processing.

4. Data Transfer to Turkey

Important: Turkey is a third country without an EU adequacy decision. By contacting us, you consent to the transfer of your data to Turkey.

Possible risks: Turkey does not have a data protection level comparable to the EU.

Your data is shared with:

Partner clinics in Turkey: For creating treatment plans and cost estimates.
Hosting provider: Technical data on our hosting provider's servers.

5. Cookies

This website uses cookies – small text files stored on your device.

Technically necessary cookies

Required for website operation (e.g., language settings).

Analytics cookies

With your consent, we may use analytics tools. You can revoke consent at any time.

You can configure your browser to block cookies.

6. Your Rights

Although the controller is based in Turkey, we voluntarily grant you the following rights:

AccessInformation about your stored data
RectificationCorrection of inaccurate data
DeletionDeletion of your data where no retention obligations apply
ObjectionObject to data processing
RevocationRevoke given consents

Note: As the controller is in Turkey, there is no formal GDPR claim. These rights are granted voluntarily.

7. Data Security

We use SSL/TLS encryption for data transmission.

Absolute security cannot be guaranteed.

8. Storage Duration

We store your data only as long as necessary:

Contact inquiries: Until processing, then up to 3 years
Medical documents: 6 months after transfer
Server log files: 7 days

9. Partner Clinic Data Protection

Partner clinics are independently responsible for handling your data.

10. Updates and Changes

This privacy policy is currently valid (January 2025). We reserve the right to make changes.